Become a self-service platform.

Kollab lets you create step-by-step journeys for your customers, team and suppliers. Personalized, branded and data privacy compliant.

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Customer Journey Automation

The entire customer journey in one place.

Let your customers make frictionless progress in self-service portals based on your automated journey templates. See what's next for each of your customers. Keep track of your pipeline from customer to supplier, and have your team focus on the most complex customer interactions.

Branded self-service portal.: Your self service portal lets your customers discover your services and make progress on defined paths. Works cross-platform for Mobile and Web.
Secure customer data.: GDPR compliant data protection with ability to self-host all data storage. Built-in data masking and anonymization.
Powerful automation & notifications.: Automate steps along your customer paths and notify your customers, team or suppliers at exactly the right time.
AI Voice & Chat integration.: Hyper personalized AI voice and chat support with the context of your customer paths. Free up your team to focus on the most complex customer interactions.
Admin Dashboard.: Keep track of customer progress in one place. Iterate on your customer path templates.
Integrations & APIs.: Connect your existing tools and APIs. Our AI-powered integration builder lets your integrate even your internal systems with ease.

Kollab shortened the time we needed to respond to our customers. The self-service portal is a game changer and the AI chat can now handle at least 80% of our support requests.

Judith Black

CEO of Tuple

Pricing

Pricing plans for teams of all sizes

Choose an affordable plan that’s packed with the best features for engaging your audience, creating customer loyalty, and driving sales.

Open-Source

Setup, host and maintain Kollab on your own infrastructure.

Free

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Self-hosted open-source platform
Access to community forums

Pro

Enterprise

Dedicated engineering support and infrastructure for your company.

Custom pricing

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Custom domain & branding
Own native mobile app in AppStore & PlayStore
Unlimited customer journey templates
Unlimited customers / month
Unlimited automations
Dedicated engineering representative
1-hour support response time and SLA

Frequently asked questions